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Love using HubSpot
July 07, 2023

Love using HubSpot

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to track all my customer interactions and lead flow. Great experience and interface.
  • lead flow
  • intuitive interface
  • tasks automation
  • adding notes to an opportunity could be easier
  • increased closed rates
  • better lead management
  • more timely follow ups with customers
very much easier to use

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I enjoy using HubSpot as it's more intuitive than other CRMs and is easier on the eye, not just a jumbled mess of data entry like some other CRMs seem to be.

HubSpot CRM Feature Ratings

8.8
Customer data management / contact management
9
Workflow management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
Not Rated
Interaction tracking
9
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
9.0
Lead management
9
Email marketing
9
8.5
Task management
9
Billing and invoicing management
Not Rated
Reporting
8
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
9.0
Role-based user permissions
Not Rated
Single sign-on capability
9
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
9.0
Mobile access
9