Helpful
July 07, 2023
Helpful
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
HubSpot is used as a CRM to track customer interaction and follow ups. Also, used to send emails and appointments to new clients. Once a client interacts with our Website then there contact details are saved in HubSpot and as such it's easy to communicate with clients from there. Very easy to track as well once we interact with the client
- Send appointment reminders
- Log telephone or email interactions
- Used to talk on our chatbox
- Send emails to new or existing clients
- HubSpot needs to brush up on their reporting tools
- Need to able to customize certain features like create limits on the meeting links
- Increased Rep Adoption
- Tracking on clients definitely gives revenue growth
In the growing phase of our organization and new users, HubSpot was abe to communicate effectively what to do to learn the system and also the help of the overseas persons made us more informed on learning. The helpdesk was very helpful in assisting with any queries and also feedback about the system from other users were commendable.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes