I recommend Human Interest for your 401K needs!
September 17, 2022
I recommend Human Interest for your 401K needs!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Human Interest
Human Interest is our 401K provider. It was a seamless process and certainly helped that they were integrated with our payroll company.
- Seamless process
- Integrated with our payroll company
- Easy to connect with when necessary
- None thus far
- This gave us the opportunity to provide a 401K to our employees.
- Their fees are reasonable.
I haven't used anyone else.
Do you think Human Interest delivers good value for the price?
Yes
Are you happy with Human Interest's feature set?
Yes
Did Human Interest live up to sales and marketing promises?
Yes
Did implementation of Human Interest go as expected?
Yes
Would you buy Human Interest again?
Yes
Using Human Interest
10 - Employees who are participating.
1 - They (Human Interest) pretty much manage the whole process once it's set up.
- Provide an inexpensive 401K plan
- Ease of set up
- Seamless integration
Evaluating Human Interest and Competitors
- Price
- Product Usability
- Product Reputation
Our payroll provider recommended them to us. The price was right.
Human Interest Implementation
- Implemented in-house
Yes - We needed to import all of our employees and provide email addresses. We also had to establish eligibility parameters. Then we sent emails out to eligible employees to sign up.
- Getting accurate emails from our end.
Human Interest Training
- No Training
Very easy to learn.
Human Interest Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes. We didn't want to manage the process seeing that we are a small business and don't have a dedicated HR person.
I have always been able to get ahold of a person either over the phone or through email.
Using Human Interest
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- It's simply easy to navigate through the site.
- None
Human Interest Reliability
Integrating Human Interest
Relationship with Human Interest
They had a sign-on bonus which they have already sent back to me.