Item: iCIMS Talent Cloud
Rating: 3
Author: Michelle Sexton

Use Cases and Deployment Scope

We're primarily using iCIMS within our Recruiting department and then our HR team uses it as well. We are using it for sourcing candidates, moving candidates through the application process, scheduling interviews, and then notifying all those candidates that have been hired. Our HR team uses it to initiate the onboarding process as well.

Pros and Cons

Keeps you organized with your candidates.
Helps you store all communication with candidates.

It takes a lot of clicks to get to a candidate's application.
The offer letter section is very out-dated.

Return on Investment

On the positive side, it helps us keep our candidates organized.
Negative, it limits helping us all stay on the same page with a candidate.

Alternatives Considered

SmartRecruiters

iCIMS is way too complicated and visually not appealing at all. It's very complex and difficult to navigate. I used SmartRecruiters previously and the experience was so much more pleasant! It was easier for applicant tracking and bringing a candidate through the interview process. The scheduling features were better integrated and there were more features that SmartRecruiters had with job sponsoring.

Support Rating

It's not easy to access iCIMS's support when you're having trouble. It's very limited and I wish that there were more features or resources available for learning how to use the system better.

Key Insights

Do you think iCIMS Talent Cloud delivers good value for the price?

Are you happy with iCIMS Talent Cloud's feature set?

Did iCIMS Talent Cloud live up to sales and marketing promises?

Did implementation of iCIMS Talent Cloud go as expected?

Would you buy iCIMS Talent Cloud again?

Other Software Used

Spark Hire

Likelihood to Recommend

iCIMS is well suited for reporting features since it is a very robust system, but it is sometimes overly complex and difficult to navigate throughout the system. It's difficult to see where your candidates are in the application process at first glance. It's also very complicated to add a candidate to the software if they did not apply directly. You have to attach each candidate to a specific "workflow" and it's overly complicated to get to the candidate's actual application.

iCIMS Talent Acquisition Software Suite - Not the best experience

Software Version

Overall Satisfaction with iCIMS Talent Acquisition Software Suite