Item: iCIMS Talent Cloud
Rating: 10
Author: Jared Hooste

Use Cases and Deployment Scope

We use iCIMS as our applicant tracking system for North America. We are trying to get it adopted by the all departments. We really like the offer approval workflow.

Pros and Cons

The technical support is fantastic.
You can customize it, but it won't take all of your time trying to support it.
It is very flexible to meet your recruiting needs.
It is not overly complicated.

I wish it had an automated process for duplicate accounts.
It would be nice to see how many touch points they've had with the recruiter, manager, and system.
More detailed training on reporting.

Return on Investment

Having a centralized system has helped say time, money and helped with compliance.

Support Rating

Support is always helpful and willing to teach you how to do things for yourself. I feel like they want to resolve your issue.

Key Insights

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

Usability

It is very easy to use for managers and recruiters. I can set up an easy application process for the candidate.

It is a great no fuss applicant tracking system. I really like the acquisition of text recruit. I think texting candidates is more effective than calling them. It helps in setting up interviews and asking them to do something in iCIMS like accept the offer letter or complete onboarding tasks.

Easy to Use, can optimize where it makes sense.

Software Version

Overall Satisfaction with iCIMS Talent Cloud