Insightly review
April 25, 2018

Insightly review

T. Phillip Boggess, J.D. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Free

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

I use three Insightly accounts. My first is for my financial services....second is a law firm. It works for me because it contains the contact information, puts in different tasks and meetings. I like how it syncs with my phone and computer so I don't have to log in to check my calendar. I also have it programmed out to list the tasks required or potentially required in a transaction/situation. This helps ensure I don't miss a step along the way. My last account I recently started because I wanted to keep the networking people separate. I haven't really used it much for that, but It would be used in a similar way to manage data, notes, and meetings.
  • Permits me to label the people to sort for different reasons
  • Add steps and a workflow of things
  • Retains the data needed to access when connecting with the contact
  • I wish I would have a two-way sync with my iCal rather than just a subscription
  • I preferred the old layout before the update as many of my contacts are individuals and not businesses with contact people
  • Be able to add a new company by entering it into the company field on the individual rather than having to first create a company and then link them
It's easy to use; permits starting off at an affordable level to try it and scale up.

Insightly Feature Ratings

Customer data management / contact management
7
Workflow management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
4
Interaction tracking
5
Lead management
4
Email marketing
4
Task management
7
Reporting
5
Pipeline visualization
7
Customizable reports
5
Custom fields
3
API for custom integration
3
Role-based user permissions
8
Single sign-on capability
5
Marketing automation
5
Mobile access
7