Powerful tool that will make your support interactions a breeze
April 18, 2023
Powerful tool that will make your support interactions a breeze
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
We use Intercom for leads, customer support, customer onboarding and product announcements
- Product Tours
- Product Announcements
- Resolution bot
- Reporting
- Ease of use
- Further Help Center branding personalization
- more control over resolution bot closing message
- Increased CSAT
- Lowered human support needed
- faster customer onboarding
We haven't connected Intercom to Hubspot just yet
We considered other tools for tech stack consolidation but the other tools were missing must-have features, such as tool tips, in-app notifications, and product tours
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes