Item: isolved
Rating: 8
Author: Verified User

Overall Satisfaction with isolved

Use Cases and Deployment Scope

We use isolved for all employee related functions from timekeeping and payroll to leave accruals and employment information. If any issues arise, our team is great at helping us work through them. If I had a criticism, it would be to make it a little more customizable in some aspects.

Pros and Cons

Pros

Payroll
Document Center
Leave acrruals

Cons

Compensation Report
Ease of use- not having to go to multiple screens to change information- should be a workflow
Slightly confusing finding information on the CM side of things to update/edit

Most Important Features

Payroll
Onboarding
Employee Information

Return on Investment

Good for tracking
Didn't have a good rollout (was not here when that happened)
Can do a lot more than anyone was shown

Key Insights

Do you think isolved delivers good value for the price?

Not sure

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

Likelihood to Recommend

iSolved is great at onboarding employees and storing all their personnel information in once place. One area that is lacking is some of the customizable pieces for some reports (not all), as well as when changing something, it may need changed in multiple places, but you have to know where to go. A workflow set up to prompt the next change would be helpful, but understood that this may not be possible in all scenarios.

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