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Jamf Now changes the Mobile Device Management game without breaking the bank
July 03, 2019

Jamf Now changes the Mobile Device Management game without breaking the bank

Ricky Jordan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Now

Jamf now is being used by our organization to manage our company iPads and iPhones. We have a total of 24 devices at this moment that we manage with Jamf Now. It's being used across our organization, and I'm the sole admin of all of these devices. Jamf Now allows me to monitor and manage all of these devices on-site or off-site, and is a great value for its cost/ROI. Without Jamf Now, I would have to manage, monitor, and update all of these devices remotely.
  • I can push enterprise/company purchased apps to our employees out in the field without ever touching the iPad.
  • I can set restrictions on company devices.
  • I can view device health in real time.
  • I can lock or wipe a device remotely.
  • I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
  • I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
  • They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
  • One IT employee is able to manage 30 devices with ease.
  • The price that we pay for Jamf Now is very reasonable, especially for the time it saves.
  • IT can now concentrate on other tasks that time could be better spent on.
Airwatch seemed like it was years behind Jamf's easy to use dashboard interface. The Google Mobile/MDM tools were confusing to set up and weren't very friendly, as Google doesn't want to play nice with Apple's ecosystem and the Google options were lacking. MDM is a very important tool and foundation for a company, you don't want to go with a solution that is mediocre, as you will have to reconfigure ALL of your devices with the correct solution later on.
Jamf Now works great for small to medium-sized business iOS device environments. You have about 80% of the control of the devices that you need. Unfortunately, MDM on mobile devices still has some more maturing to go, as there are some things that aren't possible with any MDM, not just Jamf now. But overall you can get 10x your ROI by using JAMF Now to manage your company iOS Devices.
Jamf Now, for Macs that are bound to a directory service, does not work. This was a major disappointment to us. They recommend Jamf Pro, which doesn't seem like a good solution when the pricing is higher and requires more devices to be paid for. I don't think this is a good business decision on Jamf's part just to get functionality for Directory Bound devices...