Kind of a must-have tool for working on bugs, engineering problems, etc.
July 13, 2018

Kind of a must-have tool for working on bugs, engineering problems, etc.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with JIRA Software

We use JIRA to track and manage all bugs and tasks relating to the engineering teams in the company.
  • Great for engineers to track issues, bugs, problems, etc.
  • Helpful for collaboration on bugs and great for managing sprints.
  • Definitely not the prettiest or most intuitive interface. Very much feels like it was built by an engineer.
  • My biggest annoyance is that I get emails for updates to a bug's comments far too frequently. As in, someone will be editing a task and I'll get 5 emails in the course of them simply typing something out or making updates to the task. These things should be aggregated and there should be a time delay on when the emails reach me.
  • Definitely a positive impact. I'm not sure how we would manage all of the things we do without using JIRA.
If you do any work with engineers, be prepared to understand and know how to use JIRA.