Jotform - The best!
July 26, 2023

Jotform - The best!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

The use of JotForm facilitated the inclusion of information about customers, and after some contact, it was automatically sent to the customer. The tool makes it very easy to create/maintain the information we need to collect, with the possibility of using rules to be inserted in certain situations depending on the context of the choices (answers). I've been using the service since 2018, and since then I've only seen improvements, especially in terms of integrations and widgets.
  • easy creation layout
  • Integrations
  • Widgets
  • It would be interesting to be able to consult fields of forms that have already been sent, so that in the future it will be possible to continue increasing the content.
  • Higher level of information
  • Information shared with customers
  • Ease of maintenance of forms
Very tied product, without the possibility of creating scenarios and no integration.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Layout used is simple and very intuitive.
There was never a need.
The tool can adapt well to many different scenarios and models, and its use does not differ from niches, and can be used by any organization.

Jotform Feature Ratings

Survey templates
10
Themes
9
Custom logo/branding
10
Changes to live survey
10
Question design help
9
Multiple question types
9
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Vendor-offered crowdsourcing
10
Respondent restrictions
10
Access controls
10
Compliance
10