Great all-in-one solution for managing future and current customers, and online sales and marketing.
March 25, 2021
Great all-in-one solution for managing future and current customers, and online sales and marketing.
Score 8 out of 10
Vetted Review
Verified User
Software Version
Keap Pro
Overall Satisfaction with Keap (formerly Infusionsoft)
I use keap for billing, landing pages, and to manage customer information.
- Good solution for al in solution for email lists.
- Good for landing pages.
- Good for keeping track of customers.
- Better texting options for campaigns.
- Simpler user interface for building campaigns.
- Great for invoices.
- Great for keeping information of future and current customers.
Keap is an all-in solution for my on and offline marketing, sales, and customer management.
Keap Feature Ratings
Keap Resources and Customization
Using Keap (formerly Infusionsoft)
1 - It's just me running the operations so all business functions.
- Sending invoices to customers.
- Email lists.
- Email automation.
- Sending invoices.
- Setting up appointments online.
- Keeping track of future and current customers.
- Sales of digital courses and tutorials.
- On and offline guitar lessons.
- Booking performances.
Do you think Keap delivers good value for the price?
Yes
Are you happy with Keap's feature set?
Yes
Did Keap live up to sales and marketing promises?
Yes
Did implementation of Keap go as expected?
Yes
Would you buy Keap again?
Yes
Evaluating Keap (formerly Infusionsoft) and Competitors
Yes - I used AWeber and Leadpages before going with Keap. I chose Keap because it has so many features and is an all-in-one solution for my business.
- Price
- Product Features
- Product Usability
- Product Reputation
The product features are very powerful. Having to just use Keap for invoices, customer relations management, emails, sales and marketing, and a business phone number for talk and text.
There is nothing I would change with my evaluation or selection process.
Keap (formerly Infusionsoft) Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. Premium support comes with fee of Keap.
Yes - I have reported several bugs, and all the issues have been addressed and resolved to my satisfaction promptly.
In April 2020 during the start of the Covid 19 pandemic, I lost all of my work. I am a full-time working musician and there was no place for me to play.
I was going to cancel my Keap subscription but after speaking with Patrick Scott (customer success coordinator at Keap) I was given another round of the onboarding coaching program for free along with Keap paying my May bill for my monthly subscription to Keap.
I am very grateful for this and has made me a loyal customer of the Keap company and community.
I was going to cancel my Keap subscription but after speaking with Patrick Scott (customer success coordinator at Keap) I was given another round of the onboarding coaching program for free along with Keap paying my May bill for my monthly subscription to Keap.
I am very grateful for this and has made me a loyal customer of the Keap company and community.
Using Keap (formerly Infusionsoft)
| Pros | Cons |
|---|---|
Like to use Well integrated Consistent | Requires technical support Lots to learn |
- Sending invoices.
- Inputting customer information.
- Setting up appointments and tasks.
- Building a campaign.
Yes - The mobile interface works very well.