Overall Satisfaction with Khoros Care
Our team uses Khoros Care to manage and respond to incoming customer engagements through social media. We deal in customer recovery, and customer retention, as well as building brand love and fostering brand relationships through engagement on social media, using Khoros.
- Streamlined functionality
- Increase response time and abilities
- Organizing engagements and data
- Minor UX glitches
- minimize click amount to perform functions
- greater analytics tools and capabilities
- Use Khoros to aid in customer retention
Do you think Khoros Care delivers good value for the price?
Not sure
Are you happy with Khoros Care's feature set?
Yes
Did Khoros Care live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Care go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Care again?
Yes