It's better to KnowBe4 and not get hooked.
October 18, 2021

It's better to KnowBe4 and not get hooked.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We are required to perform Information/Cybersecurity Awareness training twice a year. We use it across our entire organization which is Albany State University and have recently added KnowBe4 as the official training platform across Georgia's entire University System. It is used to provide Cybersecurity Awareness training and quarterly PHISHING exercises.

Pros

  • Provide excellent training metrics.
  • Massive amount of training material to choose from.
  • Easy to Navigate training platform.
  • Excellent Customer service!

Cons

  • Customizable reporting.
  • Allow admins to set default fields for the CSV downloads omitting those that are not needed.
  • KnowBe4 has decreased our average click rate from 16.9 percent of our users down to 8.1.
  • KnowBe4 has been a huge part of a culture change that is far more email conscious than before we started using it.
  • SANS Advanced Cybersecurity Learning Platform, Alcide and from Rapid7
KnowBe4 is an all-inclusive training platform. You get Cybersecurity awareness training in more flavors than you can look at in a day. You get PHISH Testing, News Letters, Posters, Media Signage, and Media kits. Company branding and so much more.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It helps keep the training interesting. It provides an opportunity to choose training subjects that reflect different job roles of our organization as well as keep the training to a length that will complete in one sitting and not dread completing.
I have training groups for each division. Each division gets assigned to separate training campaigns based on job duties for one training period and on Fundamental Information Security for the second training period. This allows me to assign security groups to the training groups so the Leadership of each division can have access to their area's training dashboard and reporting.
The training Campain Dashboards are the most effective source of reporting.
Cisco Secure Email (formerly Cisco Email Security), Microsoft Defender for Endpoint (formerly Microsoft Defender ATP), Cisco Umbrella
KnowBe4 is the best security awareness training platform I have used so far. I don't know of an area I would not use this training platform. It is well suited for security awareness training, PHISH testing, and training metrics.

Comments

More Reviews of KnowBe4 Security Awareness Training