Updated July 29, 2023

KnowBe4 does it for me

Item: KnowBe4 Security Awareness Training
Rating: 9
Author: George Palmer

George Palmer

Group Technical Officer

Lightstone Pty LtdFinancial Services, 201-500 employees

Score 9 out of 10

Vetted Review

Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

Kevin Mitnick Security Awareness Training
KnowBe4 Cybersecurity Awareness Posters
KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
Popcorn Training

Use Cases and Deployment Scope

we use KnowBe4 in order to ensure that we have a high level of Cyber Awareness amongst different layers of staff in the organization. We use it to manage all Cyber training as well as internal training as well as testing of the effectiveness of the training modules over time. We use it for phishing simulations and policy acceptance recording.

Pros and Cons

The content is relevant, contectual and easy to understand
The setting up and managing of a cyber training and evaluation program is dead easy
it is wasy to deloy to different groups for focussed training.

the setting up of notifications to managers and admins could be made a little easier
some content is very US orientated and not massively relevant to non US companies

Return on Investment

massively improved the awareness posture of our ogranisation
allows us to measure the improvement over time.

Key Insights

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

KnowBe4 Training Content

massive. users engage better with more relevant and up to date content

KnowBe4 User Management

we use smart groups as well as domain-specific groups to target training with focussed content.

KnowBe4 Reporting

I use the completeness metrics to manage the adherence to the company training policies and the assessment metrics to measure it over time.

Likelihood to Recommend

it is well suited to any organization with a small training budget. Very easy to roll out irrespective of the size of the company. it is difficult to not see it fit in an organization. The management facilities are great, but there is an inability to work across multiple brands in the organization from a phishing perspective.