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Ladders Recruiter
October 27, 2023

Ladders Recruiter

Shannon Hall | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Software Version

Basic

Overall Satisfaction with Ladders Recruiter

Ladders has not been very beneficial for us. In my experience, the candidates I did have apply, were non responsive to us. I found this very hard to understand especially the level of positions we posted, all were executive or higher with large salary ranges. We did not result as one hire and only had one interview that was a product of Ladders. Do not recommend it. It did not serve our needs. It might be great for a bigger corporation.
  • It does have a large applicant base
  • It seemed to have qualified users
  • The response rate of the candidates(but that isn't Ladders fault)
  • Only one user can access the account which does not serve us well as we have several people that work on Executive positions.
  • From experience, The ability to get candidates to respond to you was awful
  • The data base of high level candidates
  • None. We got no ROI with Ladders

Do you think Ladders Recruiter delivers good value for the price?

No

Are you happy with Ladders Recruiter's feature set?

No

Did Ladders Recruiter live up to sales and marketing promises?

No

Did implementation of Ladders Recruiter go as expected?

No

Would you buy Ladders Recruiter again?

No

It would depend on the company size. From experience, it does not serve us well but it might work better for a different company or industry

Ladders Recruiter Feature Ratings

Job Board
1.3
Applicant Screening
1
ATS Integration
1
Analytics Reporting
1
Campaign Optimization
1
Candidate Communication
Not Rated
Candidate Management
1
Resume Database Search
3
Recruitment Marketing
1.0
Passive Recruitment Advertising
1
Active Recruitment Advertising
1
Employer Branding Tools
1

Using Ladders Recruiter

1 - Talent Acquisition Supervision and Management
3 - They are all in Talent Acquisition but Ladders will not let anyone but myself into the account
  • Hiring high level Talent
  • N/A
  • We do not
0 WE are not going to use it

Ladders Recruiter Support

0 We tried several time to get in touch with customer service and was never able to
ProsCons
None
Slow Resolution
Poor followup
Less knowledgeable
Problems left unsolved
Not kept informed
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
Slow Initial Response
No. We did not get any responses on anything. Very disappointed with Ladders
Yes - No I never got any kind of response
No I cannot. The customer service is a big part of why we do not like it