Great feature set, very secure with ugly and confusing UI
April 08, 2020

Great feature set, very secure with ugly and confusing UI

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with LastPass for Business

We use LastPass to share credentials securely with our coworkers. For example, if I want to share the WiFi password with a new coworker, I'll use LastPass.
  • Tracks usage and nudges your employees to switch onto LastPass if they haven't been using it (very useful for SOC-2 compliance).
  • Auto-fill works very smoothly and properly predicts the username and password field to fill in 99+% of the time.
  • Makes it easy and secure to share passwords with coworkers.
  • UI is not nearly as clean or beautiful as 1Password (which I use on my personal laptop).
  • Browser plugin semi-rarely crashes without warning or error message and stop opening until you restart browser.
  • Not as secure as 1Password. LastPass servers have been hacked more times (albeit without losing any secure information) than 1Password.
  • Users access their accounts more easily and securely.
  • IT has less work to do making sure employees are using secure passwords.
  • Everyone feels more secure about not getting hacked.
As I alluded to, I personally prefer 1Password's UI/UX, though it is about twice as expensive as LP ($7/month/user vs $3). However, it's hard to put a price on security. I always believe the less obtrusive/confusing security is to implement, the more likely that security won't be bypassed by your employees, and hence 1Password is more secure than LP even if its level of encryption/security features are essentially the same. I was personally against purchasing LP over 1PW actually, but my friends in IT say they are now thinking about switching to 1PW.
LP admin interface always provisioning and managing all your company's employees very easy.
If we are talking bang for your buck, LP for business is really cheap (currently $3/user/month) and works well enough 98% of the time for your employees. I personally really dislike the UI/UX but once I got used to it I'm about to make it fit well into my workflow. However, there is a small concern here if your company signed a SOC-2, HIPAA or other security compliance agreement--if your employees hate or are really confused by the UI they are less likely to use it and this can cause your company to violate your security compliance agreements. So, basically, you may want to buy something more expensive and user friendly if you are responsible for making sure everyone at your company uses a password manager.

LastPass for Business Feature Ratings