Overall Satisfaction with Latitude by Genesys
We use Latitude across the whole organization to maintain our client’s database. We produce invoices, reports and we update records daily. We would like to accommodate Latitude more with our UGC platform.
- Payments plans management
- Account analysis reports
- The system is user friendly
- Integrating Latitude with Microsoft Office would be good.
- It would be good if the system allows the user to create more fields. The system does not allow users to create customs fields. Users only are allowed to use the fields that the system has. We use another platform that allows users to create additional fields to put more data in.
- It help us a lot to manage our day to day business.
- It helps our users to produce invoices and handling payment plans in a very efficient way.
Do you think Latitude by Genesys delivers good value for the price?
Yes
Are you happy with Latitude by Genesys's feature set?
Yes
Did Latitude by Genesys live up to sales and marketing promises?
Yes
Did implementation of Latitude by Genesys go as expected?
Yes
Would you buy Latitude by Genesys again?
Yes