LeadFuze, Simplicity on Autopilot!
June 16, 2016

LeadFuze, Simplicity on Autopilot!

Tom Condit | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LeadFuze

LeadFuze is simple to set up and the interface is outstanding. I have tried several other platforms and so far this has gone beyond my expectations. Their support staff is second to none and answered all my questions even before becoming a trial member. I love that everything is under one roof without the need to have several providers. We are effectively reaching people using LeadFuze and it simplifies getting leads and setting up sequences of emails to be sent out. You can tell the creators thought this one out on all aspects.

Pros

  • Intuitive! Very easy to follow along and get going. No need to read a complex guide or anything.
  • Awesome support! Support is more than willing to fully engage with questions and answers. I find that very helpful.
  • Cost.
  • Cost effective! With the ability to get qualified leads and ability to send out email sequences, it's a no brainer.

Cons

  • If anything maybe having some video tutorials to walk someone through basic features and advanced features and maybe even some tips and tricks.
  • Perhaps a phone number that users could schedule a one-on-one welcome call to enable an even easier onboarding process.
  • Maybe a basic plan that enables you to use the email service only or vice versa.
  • I'm able to contact more prospects each month than I would normally without LeadFuze.
  • I'm also able to stay more organized when gathering my prospects and emails together.
  • It saves me time by having their two main services under one roof at an affordable price as well.
LeadFuze seems to have taken a long time to fully develop their product before it hit the market. This is directly evident in the way their support staff answers questions. They are detailed and fully understandable. The product itself is streamlined for ease of use for newbies without a lot of technical jargon. I love it so far and will continue to use it. I think having both core services under one roof is extremely valuable as well in order to stay organized.
It's a no brainer in that you can get leads and send out emails from under one service. I was using two services before and it can get a bit hairy, this solves that problem effectively. It's also great to know that LeadFuze's response time on the live chat is pretty quick!

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