Superb support and decent offering at a very fair price
May 12, 2021
Superb support and decent offering at a very fair price
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Linode
We use Linode to host clients' marketing sites, as well as our own internal service. It addresses the demand for good-value and reliable web hosting servers, with generous bandwidth allowances.
- Price competitiveness
- Support is excellent and they know what they're talking about.
- The level of English spoken by the support staff is superb. When something goes wrong you don't have time to work out endless miscommunications.
- CPU allowance is surprisingly powerful compared to AWS servers at the same price point.
- Disk speed is better than their competitors.
- Managed databases are missing. Sure, they don't provide anything we can't do, but they do move the point of blame when anything goes wrong from us to the provider.
- Disk IO isn't as fast as certain specialist cloud providers, and we've moved high IO workload to these.
- It provides better ROI than AWS, and quicker implementation
Linode is cheaper than UpCloud, but disk IO is significantly slower. Linode and DigitalOcean pricing is on par, as are server specs. DO has more services like managed databases, but Linode support has proved significantly more helpful. Linode servers give you significantly more CPU and faster disk IO than Amazon Lightsail.
Linode has halved our TCO compared to AWS
If we experience downtime, we get angry calls from customers, so uptime is vital for us. Most of the time Linode "just works" and we don't even think about it. We had issues 5 years ago and nothing since, so they have improved over time.