Superb support and decent offering at a very fair price
May 12, 2021

Superb support and decent offering at a very fair price

Peter Bowyer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

We use Linode to host clients' marketing sites, as well as our own internal service. It addresses the demand for good-value and reliable web hosting servers, with generous bandwidth allowances.

Pros

  • Price competitiveness
  • Support is excellent and they know what they're talking about.
  • The level of English spoken by the support staff is superb. When something goes wrong you don't have time to work out endless miscommunications.
  • CPU allowance is surprisingly powerful compared to AWS servers at the same price point.
  • Disk speed is better than their competitors.

Cons

  • Managed databases are missing. Sure, they don't provide anything we can't do, but they do move the point of blame when anything goes wrong from us to the provider.
  • Disk IO isn't as fast as certain specialist cloud providers, and we've moved high IO workload to these.
  • It provides better ROI than AWS, and quicker implementation
Linode is cheaper than UpCloud, but disk IO is significantly slower. Linode and DigitalOcean pricing is on par, as are server specs. DO has more services like managed databases, but Linode support has proved significantly more helpful. Linode servers give you significantly more CPU and faster disk IO than Amazon Lightsail.
Never had a bad interaction or met a customer support representative who didn't know what they were talking about.
Any time you want a fleet of servers, and you're happy to configure the load balancing yourself, Linode is great. If you're going to burn through disk IO e.g. heavy database servers, it's less appropriate.

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