Clean entrance into the LMS opportunity, and solid ROI, from a small business / BCorp.'s perspective
July 24, 2023

Clean entrance into the LMS opportunity, and solid ROI, from a small business / BCorp.'s perspective

David Augenblick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmos

Neighborhood Sun utilizes Litmos as our sole LMS solution in our small business environment. (We are a Community Solar company with less that 50 FTE employees) We primarily utilize the solution to be leverage for general skill development, and skill gap reduction, within our overall semi-annual review process. We only officially launched two months ago, but we have started to successfully benefit from access to the platform and the robust library of over 2,500+ pieces of learning content, and how we are weaving that access into our current semi-annual review process. Employees are starting to get jazzed up about seeing how the company has invested in their growth and development via Litmos. We anticipate having some data-driven reporting and correlations to efficiencies and production gain after our first quarter or two of using the solution. So far, the results have been impressive and the adoption rate is coming along as anticipated/planned for. We hope to ultimately utilize the solutions with our external partners and customers as well. We got introduced to Litmos LMS via our HRIS, BamooHR, during one of their Partner/integration events, and I'm glad we did. Our account executive was very thorough during our demo and decision process. Since this is our company's first LMS solution, she took the necessary time to really educate us on the capabilities and implementation process. Overall, a very intuitive and clean implementation process. We are pleased with our investment and the ROI thus far!
  • Over 2,500 unique learning content / classes available off the shelf
  • Intuitive user experience
  • Integration with our HRIS
  • Gamification available
  • Access to our external partners and customers
  • Perhaps a bit more clarity, after implementation, on the types / channels for support
  • Maybe a bit more guidance from our account executive, on a bit of "road map" for new users, and their 1-3 month checklists etc. etc.
  • Clearly identifying the expected turnaround times for support issues
  • Simplified reporting
  • Increased training compliance rates
  • Increased employee engagement

Do you think Litmos delivers good value for the price?

Yes

Are you happy with Litmos's feature set?

Yes

Did Litmos live up to sales and marketing promises?

Yes

Did implementation of Litmos go as expected?

Yes

Would you buy Litmos again?

Yes

I'm a hard grader, so I don't give out 10 ratings, but it seems to check all the boxes for us here at Neighborhood Sun so far.
I think having our account executive as the primary contact on our implementation was sufficient, but it also might have been nice to have a specific implementation specialist assigned, to get behind some of the nitty gritty questions/details in a slightly more focused/timely way. However, that said, our account executive did a very capable job and was a pleasure to partner with.
I think Litmos, understandably, has great content for bigger businesses and multi-national type organizations. It also seems to have excellent content for more typical business cases, but perhaps less so for things like our Technology team, and areas that require pretty specific technical skills. I think it likely is a wonderful resource for various compliance requirements, and I look forward to digging in further with those - from the HR perspective.

Litmos Feature Ratings

Course authoring
8
Course catalog or library
9
Player/Portal
Not Rated
Learning content
9
Mobile friendly
10
Progress tracking & certifications
9
Assignments
Not Rated
Compliance management
9
Learning administration
9
Learning reporting & analytics
9
Social learning
Not Rated
Gamification
Not Rated
Single Sign On (SSO) Enabled Learning
9