The live chat and support tool that kicks butt!
March 15, 2020

The live chat and support tool that kicks butt!

Larry Washington | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LiveAgent

Live Agent Is really a key part of our companies success. Before this tool, you had to leave us a web message and we lost out., Then we bought an annual subscription and it was money well spent. Now we are available 24/7 and the platform is easy and robust my team loves logging in and using it.
  • Live chat.
  • Ticketing.
  • Knowledge base.
  • Email follow-up.
  • Reminders.
  • Geo locations.
  • More phone integration.
  • More CRM integration.
  • Internal chat feature upgrade.
  • Teamwork
  • ROI
  • Customer service superstars.
I have tried several live chat tools and the tool is a home run and very fairly priced you get a whole lot more for a lot less monthly subscription price than the competitors They are so worth it - buy a subscription and thank me later!
It's super user-friendly and is a great way to connect with clients and/or potential customers. It so awesome to see who's currently browsing your websites - and being able to initiate or actually start a chat with people who are currently browsing.