Highly recommended tool for best customer service
March 18, 2020
Highly recommended tool for best customer service
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
At Meetanshi, we have been using LiveAgent for two years now. It is our primary tool to manage the ticket system and live chat customer service.
LiveAgent is also used to offer the helpdesk to our customers to find the answers related to Magento extensions' queries and issues promptly.
LiveAgent is also used to offer the helpdesk to our customers to find the answers related to Magento extensions' queries and issues promptly.
- The ticket management system.
- The live chat management system.
- The UI/UX design.
- The requirement of an extension that allows same account within the helpdesk and the live chat.
- Has improved the quality of our customer service.