Works great and resolves issues
March 19, 2020
Works great and resolves issues
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
I love how it brings everything into one area so you can easily manage and support your customer requests from one dashboard. It really helps simplify your work load and allows you to ensure you take care of each customer before you mark their support request as resolved. It helps avoid future issues.
- One dashboard to use.
- Manage requests simply.
- Help customers resolve concerns.
- Not a fan of the UI.
- UI could be improved.
- A little cluttered.
- Improves revenue.
- Increase customer retention.
- Brings everything into one efficient platform.