Good product for a medium-sized company
March 19, 2021
Good product for a medium-sized company
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue
Our clients can use LogMeIn rescue to be helped by one of our technicians on our software when they encounter any bug or difficulty. We can have a look remotely with the client's authorization.
- Remote control
- Unattended access
- Chat
- Easier and more attractive administration interface.
- Easier way to install calling card.
- More documentation for installation, administration.
- This tool helps to justify client support contract.
- Quite expensive for small company.
We were using TeamViewer but LogMeIn is more attractive for clients. It can be set up without unattended access and it has a better reputation than some other tool.
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of LogMeIn Rescue by GoTo go as expected?
Yes
Would you buy LogMeIn Rescue by GoTo again?
Yes