Get in the flow - of using LucidChart
December 10, 2021

Get in the flow - of using LucidChart

Rob Walter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Certainly, it's easy to grasp Lucidchart's toolset and basic controls upon opening it. It takes a bit more time building out charts to understand the most efficient way to do things with that toolset. For example, I see new Lucidchart users getting the arrows all wrong right out of the gate. The arrows will try to autocorrect and flow, and sometimes it turns the whole chart into spaghetti.
Lucidchart has become an essential tool within the RevOps team. We use it to map out draft versions of proposed processes and collaborate as we build them out. When the process is done, we use the Lucidchart as a documentation record of the process. It helps us all visualize the process, and also review proposed changes to the process before building it out, speeding our time to execution.
  • Collaboration - several users can be on the same chart at once
  • Documentation - using the link of the Lucidchart as a living document, but also having the ability to export a picture of the process is crucial
  • Ease of use - Lucidchart is very easy to use, making it quick to get ideas down in flowchart form
  • Saving specific colors and shapes as a template - this may be a feature, but it's not obvious. I end up cloning charts sometimes just to keep my customized colors and shapes
  • Intelligent font colors - Lucidchart helpfully remembers the last font color you used in a shape, but it's not helpful if the fill color is the same or somewhat close to the font color. Would be nice for the font color to change if the fill color is the same.
  • If you're used to drawing out processes on a page, Lucidchart is going to speed up your time to a finished product by ten-fold. Then again, if you're using pencil and paper, you might have a hard time adjusting
  • There is a bit of a slow learning curve to Lucidchart - it takes some time to get to know how you can seamlessly "flow" through its tools to create something like a flowchart. It's definitely worth the time investment.
We connect it with Google Drive and Slack in order to notify other people on the team when there's a new chart. This is very useful because Slack is where most of our communications generally live.
I haven't really used it much, so so that's probably a testament to the usability of the tool more than support.

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We are currently evaluating Miro to use alongside Lucidchart, but I need to better understand the similarities/differences.
Lucidchart is very well suited to creating and documenting new processes for business operations, from marketing to sales. We use Lucidchart to document the flow of data in an easy-to-use, understandable way. The ability for more than one person to be on the same chart at the same time is also essential for remote work.