Best product for Network infrastructure
February 14, 2024

Best product for Network infrastructure

NITIN PARAB | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine OpManager

Network monitoring is the problem which ManageEngine OpManager has taken care.This is very good application for realtime monitoring. We appreciate the ability to automate certain troubleshooting tasks by creating workflows. It's a basic feature, but makes a big difference for us.
  • Easy to use UI
  • Low Cost of implementation
  • OpManager offers complete visibility across Network
  • Needs physical infrastructure to install the application which can be simplified using cloud.
  • Positive - Low cost and easy to use
  • Negative - Not yet faced

Do you think ManageEngine OpManager delivers good value for the price?

Yes

Are you happy with ManageEngine OpManager's feature set?

Yes

Did ManageEngine OpManager live up to sales and marketing promises?

Yes

Did implementation of ManageEngine OpManager go as expected?

Yes

Would you buy ManageEngine OpManager again?

Yes

Easy to use UI where normal engineer will handle,no special technical in-depth knowledge required.Report a problem or bug and wait for it to be resolved by another release.

ManageEngine OpManager Feature Ratings

Automated network device discovery
8
Network monitoring
9
Baseline threshold calculation
8
Alerts
9
Network capacity planning
8
Packet capture analysis
7
Network mapping
8
Customizable reports
8
Wireless infrastructure monitoring
7
Hardware health monitoring
8

Using ManageEngine OpManager

5 - Only IT Department
1 - Network engineer
  • Network Monitoring
  • Notification will be useful.
  • custom workflow
  • Solutions for regular issues of network
  • Overall IT management

Evaluating ManageEngine OpManager and Competitors

Depends on the nature of the problem and importance of the problem

ManageEngine OpManager Implementation

ManageEngine OpManager Support

Good support
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Escalation required
Regular support is OK for me

Using ManageEngine OpManager

Easy User Interface
ProsCons
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • operation and monitoring
  • custom workflow