Overall Satisfaction with ManageEngine OpManager
Network monitoring is the problem which ManageEngine OpManager has taken care.This is very good application for realtime monitoring. We appreciate the ability to automate certain troubleshooting tasks by creating workflows. It's a basic feature, but makes a big difference for us.
- Easy to use UI
- Low Cost of implementation
- OpManager offers complete visibility across Network
- Needs physical infrastructure to install the application which can be simplified using cloud.
- Positive - Low cost and easy to use
- Negative - Not yet faced
Do you think ManageEngine OpManager delivers good value for the price?
Yes
Are you happy with ManageEngine OpManager's feature set?
Yes
Did ManageEngine OpManager live up to sales and marketing promises?
Yes
Did implementation of ManageEngine OpManager go as expected?
Yes
Would you buy ManageEngine OpManager again?
Yes
ManageEngine OpManager Feature Ratings
Using ManageEngine OpManager
5 - Only IT Department
1 - Network engineer
- Network Monitoring
- Notification will be useful.
- custom workflow
- Solutions for regular issues of network
- Overall IT management
Evaluating ManageEngine OpManager and Competitors
- Ease of Use
Depends on the nature of the problem and importance of the problem
ManageEngine OpManager Implementation
- Implemented in-house
Change management was minimal
ManageEngine OpManager Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Escalation required |
Regular support is OK for me
Implementing time
Using ManageEngine OpManager
Pros | Cons |
---|---|
Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- operation and monitoring
- custom workflow