Marketo Review: good tool to improve lead gen process
May 11, 2016

Marketo Review: good tool to improve lead gen process

Emanuela Cecchetti | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Global Enterprise

Modules Used

  • Marketo Lead Management
  • Design Studio
  • Marketing Activities

Overall Satisfaction with Marketo

We are using Marketo across the whole organization to improve and automate our marketing activities. We are using it at corporate level as well as in each operation (US, UK, DACH, France, Italy, APAC, etc).
  • Forms: we are using Marketo forms and we embedded them on our website.
  • Lead gen: it is easier to engage visitors on our website and manage the entire lead generation process.
  • Programs: it is easy to create and manage programs.
  • Support: sometimes we had some issues with getting quick replies from support.
  • Landing pages: it is missing a validation workflow on the thank you pages (to be sure that those who will access the thank you page have successfully filled-out the form included in the landing page).
  • WebEx integration: it is not possible to integrate WebEx webinars with a Marketo Form integrated on an external website (to take advantage of this integration it is required to use a Marketo Landing page).
  • Improved ability to attract new leads
  • Improved engagement of visitors on our website
  • Attract the right customers
  • Engage and grow customers over time
  • Plan and coordinate marketing across your team
Marketo is used for email blastings and drip programs.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
5
Dynamic content
8
Ability to test dynamic content
8
Landing pages
6
A/B testing
7
Mobile optimization
7
Email deliverability reporting
7
List management
7
Triggered drip sequences
8
Lead nurturing automation
6
Lead scoring and grading
6
Data quality management
6
Automated sales alerts and tasks
5
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
6
Standard reports
6
Custom reports
Not Rated
API
6
Role-based workflow & approvals
6
Customizability
6
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
5
Integration with SugarCRM
Not Rated