Simplification
March 28, 2019

Simplification

Justina Tan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Web Personalization
  • Marketo ABM

Overall Satisfaction with Marketo

We use it for Lead Acquisition and Nurturing. It is being piloted in one country and scaled globally. It will target the SMB accounts and decision makers/influencers which is difficult as our company does not sell direct and does not have a good customer database today.
  • Integration with the Adobe platform into AEM, etc.
  • SImple journey design
  • Lead scoring
  • Plug in to Dynamics
  • ABM integration
  • Reporting capabilities, but I guess Adobe will integrate everything into Adobe Analytics soon enough
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
We use Marketo to nurture previously lost accounts after 18 months lost, acquire new accounts acquisition and nurture them, and drive lead velocity for opportunities stuck in the funnel.
I think Eloqua is user-friendly and has all the functionalities that Marketo has. Marketo is now Adobe and will make integration across other marketing platforms easier. Marketo can integrate to Dynamics (but Eloqua can as well).
Journey design in Marketo is more difficult than Eloqua. You can do personalization to offline Print with integration with Print Service Providers (but not available in most countries). Not sure if Marketo has plug-ins to webchat platform.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
6
Dynamic content
8
Ability to test dynamic content
7
Landing pages
8
A/B testing
9
Mobile optimization
7
Email deliverability reporting
9
List management
9
Triggered drip sequences
8
Lead nurturing automation
10
Lead scoring and grading
8
Data quality management
7
Automated sales alerts and tasks
7
Calendaring
8
Event/webinar marketing
9
Social profile integration
7
Dashboards
7
Standard reports
9
Custom reports
6
API
8
Role-based workflow & approvals
7
Customizability
7
Integration with Microsoft Dynamics CRM
8