Marketo from one year user perspective
August 13, 2021

Marketo from one year user perspective

elvira yunitan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Web Personalization

Overall Satisfaction with Marketo

We used Marketo across the whole organization. We managed our company leads and separated the promotion activities by department. Marketo helped in providing insights into our mail marketing and also scoring leads. We are also developing an engagement program to nurture leads that would help us discover more qualified leads over time.
  • Automation and personalization
  • Engagement program
  • Trainings and documents to help users to navigate the tools
  • The dashboard can be more user friendly
  • Undo button as some first hand users would make mistakes
  • Lead Management
  • Prospecting / New Business
We wanted to find new leads as well as nurture current leads to upsell.
For this we combine the program and use automation that helped to ease our burden of checking whether the lead is qualified or not, we would just tweak the conditions every month based on the reports given. We could focus more on creating content to engage leads rather than doing mundane manual tasks of marketing promotions. we would simply copy and use templates to simplify tasks
Best Scenario: You want to build an engagement program to nurture hundreds of leads and use automation tools that Marketo provides, then use the regular reporting to give you insights on how well the program went.

Less appropriate : if you only use Marketo for one promotion activities such as mail marketing and not combining other promotion platforms, then you are not fully utilizing Marketo capabilities.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
7
Ability to test dynamic content
8
Landing pages
9
A/B testing
9
Mobile optimization
10
Email deliverability reporting
10
List management
6
Triggered drip sequences
7
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
8
Automated sales alerts and tasks
7
Calendaring
7
Event/webinar marketing
8
Social sharing and campaigns
8
Dashboards
6
Standard reports
7
Custom reports
6
API
7
Role-based workflow & approvals
7
Customizability
6
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated