1. Home
  2. Usability Testing Tools
  3. Maze Reviews
  4. User Review of Maze
Best app for user testing and validation
July 06, 2022

Best app for user testing and validation

Akos Krommer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Maze User Testing

For us, the product design and concept is critical as end users / customers really need to be able to work with our platform effectively, that requires an intuitive UI which tackles the complex environment that our product is. We need to validate ideas, concepts and different prototypes before we can find the best one for the end users.
  • It helps to gather quick and helpful insight
  • It helps greatly to validate design and prototypes
  • Intuitive tool and easy to work with
  • Lack of proper overview of results of surveys
  • Types of questions could be more verstaile in surveys
  • Templates are somewhat too complex for some use cases
  • Gather user input on ideas and concepts
  • Validate contents on the platform
  • Surveys are made great for many use case
  • Easier concept validation and AB testing
  • Easier to measure satisfaction via surveys
  • Much quicker and effective way to build out and validate designs and concepts
Figma helps to design and prototype out the concept but it does not allow to facilitate feedback gathering on a specific UI or even UX decision. That's where Maze comes into the picture with it's vaious features that helps to get the right insight to build a better product in a much shorter timeframe.

Do you think Maze delivers good value for the price?

Yes

Are you happy with Maze's feature set?

Yes

Did Maze live up to sales and marketing promises?

Yes

Did implementation of Maze go as expected?

Yes

Would you buy Maze again?

Yes

We had some ideas to redesign some of the modules in our product and for that we had some product design ideas and early prototypes for which we needed input from other parts of the business (e.g.: services, customer success, etc.). Maze was a great tool to facilitate the input gathering for these ideas and provide us with a great insight as to which direction to go with. Once we had the results we wanted to use those in a presentation but it was a bit difficult to transfer them into our presentation so it had to be all manually.