Great job at b2b custom audiences.
March 11, 2023

Great job at b2b custom audiences.

Ray Huang | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Metadata.io

We use Metadata.io to manage all of our Facebook and LinkedIn ads, as well as Google search ads. There are two primary reasons we use Metadata.io. Their ability to upload business emails and match them to a Facebook audience is a game changer that greatly extends our reach. It is also great for allocating and optimizing budgets across Facebook and Linkedin to higher performers.
  • Facebook audience creation using work emails.
  • Cross-channel budget optimization (automatically).
  • Uniform reporting.
  • If you don't have a large budget and audience it's hard to meaningfully optimize. If I have 4 ad creatives, to 2 audience groups on FB and LinkedIn, that creates 16 experiments, each of which needs an ample enough budget, say $40/day, that's now $640 per day or $19K per month.
  • Limited ability to edit ads after they've been launched. You usually have to stop the ad, clone it, and launch a new campaign.
  • Can't add new ads to existing campaigns which limits the ability to optimize. If I start an MD campaign with 4 ads, and in a few weeks we see that one is working well and the other 2 are not performing, I can pause those (or it can autopause by rules), but I can't add 2 more new creatives to the mix against the high performer. I'd have to either stop the high performer, and recreate it in a new campaign (losing likes and comments), OR - leave the high performer in the first campaign, and create. a second campaign with the new ones, which will only optimize against each other.
  • Limited to a single conversion event on a landing page. I'm not able to choose either a Demo Request OR a Sign-Up conversion, I can only choose one.
  • Google search ads are doable but aren't necessarily more feature-rich or easy-to use than native, so there's no value added to doing it through Metadata in my opinion aside from unifying ad reporting.
  • Business emails to Facebook audiences.
  • Cross-channel optimization.
  • Unified reporting.
  • We have two business units, so they set us up with two portals which helps us see the performance of campaigns specific to the business groups easier.
  • We've increased MQL volume 4x, and cut our CPL in half while maintaining quality in our high-volume SMB group.
  • Our Enterprise ABM campaigns are highly targeted, so our audiences are small, often too small for campaigns to meet Facebook or LinkedIn's minimum matched audience sizes.
There are a lot of steps, but they made it pretty easy and well-documented. Plus they have a technical implementation phase with someone that knows this inside and out.
These aren't apples-to-apples comparisons: I used Triblio at a previous company. Triblio is primarily for ABM display and you can have smaller audience pools (to the company level). Metadata has a display ad component that I am not currently licensed for. Triblio has added ABM features like personalized landing pages and resource hubs specific to target companies which have the potential to be really effective. I evaluated Influ2. They seem to be really great at targeting a person level across channels. So you can run a campaign to an audience as small as 1-5 people at a specific company using various targeting methods including email upload. Metadata can't get this granular.

Do you think Metadata.io delivers good value for the price?

Yes

Are you happy with Metadata.io's feature set?

Yes

Did Metadata.io live up to sales and marketing promises?

Yes

Did implementation of Metadata.io go as expected?

Yes

Would you buy Metadata.io again?

Yes

Their customer success team is fantastic from technical onboarding to ongoing check-ins bi-weekly. They are really invested in helping you become successful. You need an adequate budget and specifically run lead capture campaigns.