Overall Satisfaction with Method:CRM
Method[:CRM] is used within our company to keep track of customers and their history. It helps us all easily access customer information. We have also created a large data base by implementing a web to lead form on our website to collect customer information. I am able to assign tasks to others and I can check back to see if they have completed them. We are a fairly small company with a rather large customer base. We only have five employees using it currently. However, given that we have so many customers, Method[:CRM] is a great way to keep track of them so that we can all remain up to date on what is going on.
- Web to Lead forms
- Customer Support
- Customization
- We would use the email campaigns more but they just aren't as nice as Mail Chimp
- Using the advance search can be frustrating
- I would really like to see some more customization and updating to sending emails
- We have been able to grow our customer data base
- By using the Web to Lead form on our website, customer info is directly entered into method
- Communicating as a team and sending lead has become much easier
Do you think Method:CRM delivers good value for the price?
Yes
Are you happy with Method:CRM's feature set?
Yes
Did Method:CRM live up to sales and marketing promises?
Yes
Did implementation of Method:CRM go as expected?
Yes
Would you buy Method:CRM again?
Yes