Overall Satisfaction with Microsoft 365 Business
Office 365 is used regularly by sales reps on the road and CSRs who work from home. It allows easy access to shared documents and email.
- CSRs can work from home in the event of illness or inclement weather.
- Sale reps can work on the road easily.
- Simplified sharing basic/frequently needed company information, like catalogs and price lists.
- Movement is a little clunky and slow at times, regardless of your internet connection.
- Excel docs created within Office 365 seem to react more poorly when sent and opened on other devices.
- Employees such as CSRs whose work is mostly email based can continue to work during inclement weather or illness if they prefer.
- Basic documents are always accessible.
We have experimented with various CRM's but with the smaller team size I manage, I've found Office 365 to facilitate most of our tracking, access and communication needs in and outside of the office.