Item: Microsoft Exchange
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Microsoft Exchange was used across all 3 of our corporate branches. This made it possible for all emails to be hosted in a central location for staff across continents to access.

Pros and Cons

Microsoft Exchange offers a Desktop Client called Outlook to manage emails, calendars & contacts
Microsoft Exchange offers a feature to have staff's mailboxes, calendars & contacts shared when given permission to rest of the team
Microsoft Exchange offers a Public Folder mailbox location for the entire office team to access

Microsoft Exchange should offer an option to spam/filter out junk emails
Microsoft Exchange is currently missing a shared Calendar feature that will allow for reminder notifications
Microsoft Exchange should provide an option for the office team to fill out group surveys or event sign ups

Return on Investment

Microsoft Exchange has provided a great ROI for the office because now staff from different geographical office locations can manage and access their mailboxes
Microsoft Exchange gives users a way to have a central location to store email Contacts that can be shared. This saves so much time preventing re-entry of duplicate Contacts
Microsoft Exchange provides a huge ROI for Microsoft Server users since the Active Directory can by synchronized so you don't have to recreate all the user profiles

We actually started with an ISP to provided cloud based email services as a side benefit. But then as our needs to manage huge amounts of emails & attachments grew, we then looked for an alternative. Since we were already using Microsoft Servers, switching over to Microsoft Exchange which ties in perfectly with the Active Directory made perfect sense.

Key Insights

Do you think Microsoft Exchange delivers good value for the price?

Yes

Are you happy with Microsoft Exchange's feature set?

Yes

Did Microsoft Exchange live up to sales and marketing promises?

Yes

Did implementation of Microsoft Exchange go as expected?

Yes

Would you buy Microsoft Exchange again?

Yes

Other Software Used

AutoCAD, Revit, Adobe Acrobat Reader DC

Likelihood to Recommend

Microsoft Exchange is very well suited for larger organizations that have offices spread across the globe. This way all staff can still access their mailboxes from any where. But for smaller individual offices, it may be more advantageous to just sign on to a web service to access email instead of Microsoft Exchange.

Microsoft Exchange Gets the Job Done

Overall Satisfaction with Microsoft Exchange