How Microsoft Power Automate Streamlined Our Workflow
December 05, 2023

How Microsoft Power Automate Streamlined Our Workflow

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

WinAutomation (legacy product)

Modules Used

  • Power Automate Process Mining

Overall Satisfaction with Microsoft Power Automate

we have used Microsoft Power Automate to Automate responses to customer inquiries, personalized recommendations, and proactive issue resolution . This leads to faster resolutions, improved customer satisfaction, and reduced support costs.
  • responses to customer inquiries
  • personalized recommendations
  • proactive issue resolution
  • Troubleshooting complex workflows with multiple connectors and dependencies time-consuming and frustrating
  • sending automated emails
  • generating reports
  • updating data in multiple systems
  • Enhanced customer service
  • Process optimization
  • optimizing processes
The drag-and-drop interface and readily available templates make it easier for us to get started with basic automations
It increased automation speed and efficiency and also Improved accuracy and consistency
earlier we have used UiPath Automation Platform .Later we have used Microsoft Power Automate for below reasons
1.Accessibility
2.Microsoft Integration
3.Cost-effectiveness
4.Conversational AI

Do you think Microsoft Power Automate delivers good value for the price?

Yes

Are you happy with Microsoft Power Automate's feature set?

Yes

Did Microsoft Power Automate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Power Automate go as expected?

Yes

Would you buy Microsoft Power Automate again?

Yes

Scenario of well suited : Triggering production workflows based on real-time inventory levels, sending alerts for machine failures, and generating quality control reports