A User Insight of MindTickle
January 20, 2020

A User Insight of MindTickle

James Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MindTickle

MindTickle is used to introduce new staff to the technical in's and out's of the specific recruiting business. It is used by the entire organization throughout different offices around the country. The training videos are highly informative, concise, and enjoyable to watch. There is an array of different specialties, organized by folders on which area a user should focus on. Overall, it is an excellent tool and helps provide new employees with detailed information.
  • MindTickle is very well organized, the user interface is easy to read and navigate. This is important because it is very friendly towards both tech-savvy individuals and non-technical individuals.
  • The viewable points on MindTickle helps boost individuals who are competitive and does well to inform users of how they stack up against their fellow peers.
  • MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function.
  • Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed.
  • MindTickle has helped me understand specific industry details and succeed when speaking with others about the industry.
This rating is given on an assumption, I have never used MindTickle customer support. However the modules are well implemented and I assume the customer support team is responsive and quick to resolve issues.

Do you think MindTickle delivers good value for the price?

Not sure

Are you happy with MindTickle's feature set?

Yes

Did MindTickle live up to sales and marketing promises?

Yes

Did implementation of MindTickle go as expected?

Yes

Would you buy MindTickle again?

Yes

MindTickle is good for training and videos that help users transition into an organization well informed and ready to perform. MindTickle is really diverse and can be customized for any kind of Q&A needed for each different company. MindTickle seems most appropriate for engaging users with a tutorial and question kind of teaching, which I feel is the best way to learn.