monday.com Review
January 27, 2021

monday.com Review

angel jimenez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Time savings in keep everyone informed about production status.
  • More departments in the company have been asking about how monday.com will improve their tasks.
Here at the shop we use monday.com in the production department to track our assemblies it is very useful to have in one place the information of the status (fitting, welding, cleaning, coating) dates of start and completion, track QC checks, etc.
  • It is super useful to keep everyone on the team involved and informed about the production.
  • You can include notes or photos in every assembly if necessary and notify someone about any issues.
  • The integration with excel is very useful here in the company to input information generated by other departments.
  • We are currently implementing the QR integration with very positive feedback of our plant supervisors.
  • One thing very stressful is that the QR integration doesn't generate file names with consecutive numbers - so if you download them in bulk, you lose the sequence.
  • The QR integration generate the QR image in .png, which is not read by most label softwares - the best format is .bmp.
I think monday.com is very user friendly and customer support is very fast and responsive. Whenever I have a doubt about how to use something, I ask to customer support, and I have a response within a day.
Best customer support ever, very fast to respond. Also I have noticed that whenever I ask for something monday.com can't do, usually later it is implemented - so I guess they really listen to the most common needs.
The fact that it's an online solution and functions almost the same on mobile devices [as] on PC is something very valuable that has made the usability and adoptability very easy.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is very well suited for environments where organization and communication on real time is required, or to assign tasks for particular team members. Also everything related to mark status.

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
7
Scheduling
7
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
8
Document Management
5
Email integration
5
Mobile Access
7
Timesheet Tracking
5
Change request and Case Management
8
Budget and Expense Management
7
Project & financial reporting
7