Item: monday.com
Rating: 10
Author: Rodrigo Mardones

Return on Investment

Improves the communication with different areas.
Business integration
Customer service

Use Cases and Deployment Scope

Before using monday.com, there was no organization between our client and the internal team and it generates too many management problems. After we used monday.com we can know the exact status of the items and its details. It's an incredible everyday partner.

Pros and Cons

Customizable
Friendly
Useful
Easier

Dashboards generation
Send notifications to the dashboard owners when some label is updated.
Can configure or generate time lines

Usability

It's a very easy-to-use and intuitive tool. I think that the monday.com team should contact their clients and offer some tutorials of the new functionalities because maybe we ignore some of that and monday.com is better than we think.

Support Rating

When I had an issue with my notifications the Support team attends and resolve it so fast.

Reliability & Availability

It's amazing that all the customizable options that monday.com has. It improves the communication with my team by centralizing all the comments on the same topic in each pulse.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

A great tool to track productions.
Very easy to use.
Nice design.
Could improve.
Showing the status of the boards through dashboards.

Monday is an awesome tool and a great everyday partner!

Overall Satisfaction with monday.com