Great Work flow program.
August 17, 2023

Great Work flow program.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We set up job boards, assign technicians fast job notifications and long term goal completions. Our inside sales/project managers have their own divisions so we can see what we are looking at as well. The Layout of (Job/Sales order number, Sales Rep the job belongs to, If the job is Quoted/being worked on/awaiting parts, Date the job came in, and the Folder in which the paper work sits) really helps keep us organized.
  • organization of data
  • fast look color schemes to notify what stage work is at
  • identifying where our paperwork, or job information can be found.
  • Things look great from my end.
  • Places on the left of the data strip to grab and move, when data is too long for the grab tool to access easily.
  • nothing else I can think of.
  • organization
  • cooperation
  • visibility
I knew nothing of this program and jumped right in. Doesn't take a rocket surgeon to get the hang of it.
Never used the support this program claims it has. Everything has been pretty easy to use and problem free.
It's made communication easier.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

We use it as a job board among multiple companies. This keeps us all on the same page, when we aren't even in the same city.

monday.com Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
10
Integration with accounting software
Not Rated

monday.com & Collaboration

Salesmen gather the information we need to bill and create tickets for orders, and of that information, we stack onto our Mondays.com interface for our guys in the back. Our guys now know if we have parts in, if a job can start or if they need to evaluate something a customer brought in.
10
It helps us to know which stages our projects are in. It helps my foreman in our shop area, know where his workers are within their projects, and it helps my manager with meetings both, with my guys in the back, and his higher ups on how well the company is doing.

Using monday.com

50 - Salesmen getting information to our Techs and Shop guys, to our owners, needing to know what work we have at each shop.
50 - We all contribute to the success of our organization of information. We all need to be a part of it or it wouldn't work.
  • information passing
  • stages of work to do
  • listing of work to be done.
  • keeping track of paper work
  • reminders of how long jobs have been untouched
  • seeing who is able to be moved onto a project due to workload