monday.com makes every Monday a little bit easier!
August 22, 2023

monday.com makes every Monday a little bit easier!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com in two manager aspects. First, for account management. Most of our contracts are handled via Salesforce, but we've found it to be a poor tool for the rigors of tracking and implementing customers with our product. monday.com makes that task significantly simpler. Also, we have several large operational tasks that occur each year that run parallel to our account management. We're able to use monday.com to coordinate between operations and customer success to make sure those projects run smoothly.

Pros

  • Organization
  • Action tracking
  • Flexible team coordination

Cons

  • Platform integrations
  • System speed when working with large projects
  • Faster operational response
I've found monday.com easy and quick to use from day one. We began using it at the same times as Salesforce and it often gets positive comparisons because of how much easier it is to train employees to work with.
Everyone on monday.com works just like they say it will and the project has rarely if ever failed us. The only issue I have here is when you're working with several large boards the system does seem to run slower.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is a great tool for team coordination and action tracking on specific projects, accounts or tasks.

monday.com Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
5
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

More Reviews of monday.com