Great for CPA Firms.
August 23, 2023

Great for CPA Firms.

Kimberlee Taggard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use Monday.com to organize our tasks/jobs that need to be assigned to employees and get completed. We use the date feature to keep track of the timing that jobs come in and are completed. We attach all our correspondence with employees and clients to this board. It is easy to see what has been completed and what communication has been made with our clients. I would love to see a place for multiple email receptions - so that you do not have to find and attach other email addresses to your email messages.
  • We love the status bar and use many status labels for each employee.
  • The sort and filter capabilities are great. We sort by status and filter by client name or employee name. 'Tis a great feature.
  • The comment section is done well. It is easy to see what others are doing and sending, etc. It makes it easy to keep track of where we are in our service process.
  • Linking boards - there could be a few more options. Also, since we linked a prospective client board to our active job board, we always get a warning when we want to archive a job that is completed.
  • Link multiple email addresses to one email tab. It would be nice to send email to more than one person.
  • Since we started using Monday.com, I feel that organizing and assigning our jobs has become so much easier.
  • Time in staff meetings has decreased efficient time management.
Easy to use. Some integrations can be tricky for the average computer user, but it is nothing that the help feature can't solve.
I've never had to call support - but help features and tutorials are great!
We like it. AS mentioned before, we spend less time in meetings trying to get organized. We can assign tasks, enter additional information in the conversation section, and also track client messages in the conversation section.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

In our busy accounting firm, we find that Monday.com helps us stay organized and on top of our workload. As our clients need work done, we are able to list all jobs in one place. We can prioritize jobs, assign jobs to employees, give status updates on jobs, and even attach correspondence with clients via email or text. Every employee in our firm has access to our main task board, and communication between us is very transparent and easy. We love Monday.com.

monday.com Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
9
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated