The best system I have ever used!
March 10, 2023

The best system I have ever used!

Bina Ezra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with monday sales CRM

I started my work on monday as a marketing manager in a large e-commerce company - we were looking for a flexible and convenient solution to manage the many departments in the system without affecting the management of customers and the various sales processes. I started working with monday and slowly I was drawn in and built a step and another step for the business until we introduced all the work processes. With the help of working with monday I canceled licenses for 7 different systems and we saved tens of thousands of dollars a year not only because of the systems I stopped using but because nothing fell through the cracks anymore.
  • Lead management
  • Control over the department
  • Automated sales process
  • Improving support response times
  • We saved 2 employees with the help of the system's automation
  • Half of my working day has become more productive (I no longer send emails and put everything in a diary)
I chose monday because of the flexibility, I get a system in which I can build what I want and exactly how I imagine, everything is very accessible and easy, I don't need the help of anyone and I can manage a complete and complex work process myself with a few clicks of a button

Do you think monday sales CRM delivers good value for the price?

Yes

Are you happy with monday sales CRM's feature set?

Yes

Did monday sales CRM live up to sales and marketing promises?

Yes

Did implementation of monday sales CRM go as expected?

Yes

Would you buy monday sales CRM again?

Yes

everything i need in one place
The response time varies but in general it's ok. There are busy periods that make you wait a few days for an answer.
Accounting and inventory management of a business is less suitable for monday - we personally connected the accounting and inventory system to monday and created a complete process.

monday sales CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
7
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
7
Interaction tracking
9
Lead management
10
Task management
10
Billing and invoicing management
5
Reporting
10
Forecasting
8
Pipeline visualization
7
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
Role-based user permissions
7
Single sign-on capability
9
Marketing automation
10
Mobile access
10