Motive is an easy to use one stop shop with phenomenal support
August 29, 2023

Motive is an easy to use one stop shop with phenomenal support

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Motive

Motive helps track Vehicle Location, Hours of Service, Vehicle Fault Codes, IFTA Reporting, Security and Claims (Dashcams), and much more. I use Motive everyday to track load statuses, ETAs, vehicle fuel and speed. Motive makes it easy to see all the above in one place.
  • Customer Service is easy to contact and knowledgeable.
  • All in one package, fuel cards are available too!
  • Monitoring service gives insight when vehicles are having maintenance issues.
  • Customer Reps do push to be reviewed
  • Decreased Fuel Costs
  • Improved Safety
  • Affordable!
We have had other Fleet Management platforms reach out and none of them can beat Motive's price and support offered.
I have experienced a few outages but they are usually resolved quickly. Phone lines are always open, there is never a long wait

Do you think Motive delivers good value for the price?

Yes

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

Yes

Did implementation of Motive go as expected?

Yes

Would you buy Motive again?

Yes

Every time I have a compliance question or a system issue, I can call in to Motive Support Staff and have my issue resolved quickly. Staff is supportive and helpful in every situation I have needed.