Brand Insight
November 18, 2013
Brand Insight
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Insight Composer
Overall Satisfaction
- Gives you the opportunity to make your search as specific or broad as you want, which is useful for research.
- Provides detailed sources and quotes in the sound bytes, which is great for reference.
- Refreshing the page with a different brand's information was never smooth and you couldn't just select a different one to see a new word cloud you would have to delete the previous and then create the new one.
- Definitely better customer service because we can see when our clients stand in comparison to other companies in their industry.