Overall Satisfaction with NetBase
We use NetBase to monitor conversations and gather social intelligence about our products and industry related topics. We use it corporate wide and for our customers.
- NetBase pulls in a wide variety of social media intelligence.
- Easy to use customizations and dashboards
- Excellent pulse dashboards
- Report format could be nicer and in better print
- Need to add Facebook metrics
- Better metrics and more options for influencer identification
- The ability to identify key influencers
- The ability to identify potential issues in the industry
- The ability to get information in real time.
- Sprout Social,Google Analytics,Hootsuite Pro,Crimson Hexagon ForSight
It is much more comprehensive with social metrics than the others, however, the others have a better report format.