Nextiva is a game-changer!
September 07, 2023

Nextiva is a game-changer!

Matt Riddle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

Phones are the livelihood of our company and is how we do business. I can't say enough good things about the Nextiva VOIP system. It has transformed the way we communicate in our business. The call quality is crystal clear, and the features are incredibly robust. Setting up the system was a breeze, thanks to their user-friendly interface and excellent customer support.
  • Customer Service
  • Uptime
  • Quality VOIP system
  • Make the Admin UI more user friendly
  • Reporting analytics should be included
  • Allow to have multiple pages open
  • Call flows
  • Reporting
  • data
The customer service provided by Nextiva is top-notch. They are always available to answer questions and provide assistance promptly. It's clear they care about their customers.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

I wasn't involved with the implementation phase

Would you buy Nextiva again?

Yes

One of the standout features for us is the mobile app, which allows us to stay connected even when we're on the go. The ability to seamlessly switch between devices is a real game-changer for our remote and on-the-move team members. Nextiva has truly improved our efficiency and communication, and we couldn't be happier with our decision to switch to their VOIP system.

Nextiva Feature Ratings

Call reports
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
10