Great Experience!
February 27, 2024

Great Experience!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

I use the phone system for phone, fax and texting. The problem for me was the price. If I wanted all those features the cost was too high for a small business.
  • The sound quality is clear
  • You can easily transfer calls back and forth from the land line to a cell phone.
  • You can text for no additional cost

Do you think Nextiva Business Phone Service delivers good value for the price?

Yes

Are you happy with Nextiva Business Phone Service's feature set?

Yes

Did Nextiva Business Phone Service live up to sales and marketing promises?

Yes

Did implementation of Nextiva Business Phone Service go as expected?

Yes

Would you buy Nextiva Business Phone Service again?

Yes

Since
the time I signed up I was contacted with step by step instructions of what to
expect, and what to do. They had someone walk me through the set up and showed
me how to make changes on my own. If I had any questions with anything I had a
person assigned to me (Anastatia) who would email and call me regularly to make
sure I was all squared away with my services.

Nextiva Business Phone Service Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated