Nextiva VoIP Call Center - Just what you need.
January 23, 2024
Nextiva VoIP Call Center - Just what you need.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with Nextiva VoIP Call Center
We are a wholesale retail company that sells novelty items and lot more. We have a website and have 2 toll free numbers we use as our customer service hotline, so mainly we consume a lot of toll free minutes on a daily basis.
Before Nextiva VoIP Call Center our monthly phone bill are enormous and that is due to the exceeded toll free minutes because our phone provider gives very few minutes inclusive on our plan and then came in Nextiva VoIP Call Center that offered us 1500 toll free minutes for a lesser cost and has all of the features that we mainly need.
Before Nextiva VoIP Call Center our monthly phone bill are enormous and that is due to the exceeded toll free minutes because our phone provider gives very few minutes inclusive on our plan and then came in Nextiva VoIP Call Center that offered us 1500 toll free minutes for a lesser cost and has all of the features that we mainly need.
- Caller Id pod feature
- Voicemail transcription to text
- All calls analytics
- Video calling on mobile app.
- Personalize ring tone on mobile app
- more 3rd party app integration.
- Significantly lowered our monthly phone bill by almost 30% because of the allotted toll free minutes.
- Mobile app save us money on buying a physical phone for our field sales agent.
- Voice mail to to email transcription proves to be very useful for our busy agents.
Other Voip phone provider will offer you tons of features that in most cases our business does not really need or use at all, forcing you to sign up for a higher tier.
With Nextiva VoIP Call Center you get what you need for a lesser cost.
With Nextiva VoIP Call Center you get what you need for a lesser cost.
Do you think Nextiva Contact Center delivers good value for the price?
Yes
Are you happy with Nextiva Contact Center's feature set?
Yes
Did Nextiva Contact Center live up to sales and marketing promises?
Yes
Did implementation of Nextiva Contact Center go as expected?
Yes
Would you buy Nextiva Contact Center again?
Yes