NICE CXone (formerly NICE inContact), the Greatest Phone Server.
Updated October 17, 2021
NICE CXone (formerly NICE inContact), the Greatest Phone Server.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone (formerly NICE inContact)
NICE CXone (formerly NICE inContact) is used to receive phone calls. We help customer[s] with different issues. For example, we help them with [a] technical issue, billing, and contact information question. Nice inContact is used all over the world I think especially if [it's] with our company I believe. Lately, I've been having issue[s] transferring customer[s] due to [the] error message I've been seeing. Now I believe it's a great and easy way for us to make others satisfied with the service. NICE CXone (formerly NICE inContact) doesn't give us any problems I feel like its helps a lot. I like how the app is built and easy to navigate. [The] customer never [complains] about any sounds or [signal] issue[s] also NICE CXone (formerly NICE inContact) has great ring tones. Disney plus made a great [choice] I believe in using NICE CXone (formerly NICE inContact). Every [company] that answer[s] calls should use this app every day.
- FAST SYSTEM
- RING TONES ARE AWESOME
- EASY LOGIN
- GOOD QUALITY
- NEW WALLPAPERS
- NEW RING TONES
- VIDEO CALL
- POSITIVE VIBES WITH NICE CXone (formerly NICE inContact)
- Great efficiency
We help customer[s] with different issues. For example, we help them with [a] technical issue, billing, and contact information question. Nice inContact is used all over the world I think especially if [it's] with our company I believe. Lately, I've been having issue[s] transferring customer[s] due to [the] error message I've been seeing. Now I believe it's a great and easy way for us to make others satisfied with the service. NICE CXone (formerly NICE inContact) doesn't give us any problems I feel like its helps a lot. I like how the app is built and easy to navigate. [The] customer never [complains] about any sounds or [signal] issue[s] also NICE CXone (formerly NICE inContact) has great ring tones. Disney plus made a great [choice] I believe in using NICE CXone (formerly NICE inContact). Every [company] that answer[s] calls should use this app every day.
Yes - NICE CXone (formerly NICE inContact) is used to receive phone calls. We help customer[s] with different issues. For example, we help them with [a] technical issue, billing, and contact information question. Nice inContact is used all over the world I think especially if [it's] with our company I believe. Lately, I've been having issue[s] transferring customer[s] due to [the] error message I've been seeing. Now I believe it's a great and easy way for us to make others satisfied with the service. NICE CXone (formerly NICE inContact) doesn't give us any problems I feel like its helps a lot. I like how the app is built and easy to navigate. [The] customer never [complains] about any sounds or [signal] issue[s] also NICE CXone (formerly NICE inContact) has great ring tones. Disney plus made a great [choice] I believe in using NICE CXone (formerly NICE inContact). Every [company] that answer[s] calls should use this app every day.
Do you think NICE CXone delivers good value for the price?
Yes
Are you happy with NICE CXone's feature set?
Yes
Did NICE CXone live up to sales and marketing promises?
Yes
Did implementation of NICE CXone go as expected?
Yes
Would you buy NICE CXone again?
Yes
NICE CXone Feature Ratings
Using NICE CXone (formerly NICE inContact)
We represent Disney plus and help customers with different type of issues. Disney plus customer support help with billing, tech issues, product information etc. Disney plusoffers customers to stream and watch their favorite Disney movies and more.
Our team requires to have patience when helping customers out and acknowledging their problem, mostly empathy statements. We must also learn to navigate the system to make it easier for customer to understand a walk through their issues.
- tech issue
- billing issue
- product questions